Refund policy

Refund requests related to any monies paid to Ontario Basketball Association (OBA) must be approved by an OBA manager or above and be accompanied by a detailed reason for the refund request submitted in writing to info@basketball.on.ca.

Once a refund has been approved, it will be submitted to the Finance department for processing. All refunds will be subject to a processing fee to cover the transaction processing costs incurred. The refund processing fee is calculated as follows: refund owing less the greater of $10.00 or three percent (3%) to a maximum of $25.00 (excluding fees associated with OBA Championships, Ontario Basketball League and tournament play as per OBA Rules & Regulations Manual).

All refund requests made after an event has occurred will be denied.

No refunds will be issued after the OBA fiscal year-end (August 31) and once financial statements have been filed.

All refunds will be reviewed on a case by case basis.